We offer considerable flexibility when it comes to the images you submit. We acknowledge that each situation is unique, and there may be limitations on the availability of photos.

Here are the general guidelines for the photos:

• Capture the image at eye level.
• Avoid shadows and ensure the image is clear and focused.
• The photo should include the neck and upper chest of your pet.
• Take the picture in a well-lit room or utilize natural light.
• Capture a front-facing image of your pet either sitting or standing, ensuring that the neck is visible.

You sure can! Unlike other pet portrait stores we offer a viewing of your illustration before we begin the printing to guarantee that you will be satisfied with our artists work.

Once confirmed we will have your image printed, framed and shipped within 2-3 days.

(Please check your junk folder if you have not received within 48 hours)

Yes we can! We appreciate modern, simple designs just as much as you do. If you require anything removed from your pets photo please specify in the box on the cart page as you check out.

We aim to ship your portrait within 3-5 business days. Here's the process:

• Image processing: We'll process your image within 1 business day.
• Artwork creation: Our artists will draw your pet portrait in 1-2 business days.
• Revision confirmation: We'll email you for any revisions (Remember to check your junk folder). We'll proceed once we receive your confirmation or if we have not heard back within 48 hours (Due to high print demands)
• Printing, framing, packaging, and shipping: We'll handle all these steps within 1-3 business days.

(Note: Timeframes may vary during busy periods)

At this stage we are shipping within Australia, however the team is working really hard on expanding worldwide.

Yes that's correct! We are big on giving back to our community and those who support Bark & Brush. Enjoy quality prints at an affordable price.