Shipping

What are your shipping times?

We aim to dispatch your order within 2–4 business days. Once your order has been dispatched, shipping typically takes 2–8 business days, depending on your location.You’ll receive a tracking link via email as soon as your order is on the way.

(Please note: timeframes may vary slightly during busy periods.)

Do you ship worldwide?

We sure do! All portraits are made to order, and shipping times vary depending on your location. As soon as your order has been printed and dispatched, you’ll receive a tracking link via email.

Is the shipping really FREE?

Yes that's correct! We are big on giving back to our community and those who support Bark & Brush. Enjoy quality prints at an affordable price.

What if my order arrives damaged?

Order arrived damaged? Upload a photo of the damage on this form and we will assist you with a replacement.

Contact Us

You can contact us anytime at Support@barkandbrushcom.au

Please note, we are unable to make any order changes, including cancellations, photo swaps, frame size upgrades, etc. after 30 minutes of your order being placed.

Order arrived damaged? Upload a photo of the damage on this form and we will assist you with a replacement.

Artwork didn't turn out the way you were hoping? Start by requesting a replacement with this form and our customer care team will follow up with you.

If you submit a form for damages or artwork issues, you do not need to email us - we review these requests frequently.